Returns & Exchanges
At Ankhway, we want you to be completely satisfied with your fashion items, which is why we offer a 30-day window for returns and exchanges on all unworn products. Our goal is to ensure your shopping experience is as seamless and stylish as the pieces we curate.
Initiate Your Request
Log into your Ankhway account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the merchandise is in its original condition.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing